NTwoSix Consulting

Build a business
capable of delivering
your vision

NTwoSix Consulting helps SMEs and corporates find and fix the operational weaknesses that slow them down.

Book a Free Consultation Explore Our Services
19 Years Leading Change & Operations
>£100m of Benefits Realised
Award-Winning Transformations
Rob McNair, Founder of NTwoSix Consulting

Rob McNair · Director

What We Do

Our Services

At NTwoSix Consulting, we deliver two core services:

  • Process Transformation that enables your business to achieve sustainable, outstanding performance
  • Strategic Programme Management delivering complex change with huge benefits and minimal operational disruption

Process Transformation

We take a proven, structured approach to understanding how your business really operates, not how it's supposed to. Using a flexible methodology that adapts to your business needs, we identify the weaknesses holding you back and design practical solutions that endure.

The result is a business that executes more reliably, scales more confidently, and spends less time firefighting.

Best Fit for SMEs & Businesses Seeking Better Performance

Strategic Programme Management

For organisations navigating large-scale change — a post-merger integration, a major transformation, or a complex multi-workstream programme — we provide proven, award-winning programme leadership to keep delivery on track, on budget, and well connected.

We bring structure and calm to complexity, so your leadership team can stay focused on the bigger picture.

Best Fit for Organisations Delivering Complex Change

Who We Work With

You might need us if…

Our clients come to us at moments of pressure or transition. Here are three of the situations we see most often.

Your business is growing faster than your processes can deliver

Revenue is climbing but things aren't running smoothly. Handoffs break down, decisions slow, and your team is stretched covering gaps that shouldn't exist. You need operational infrastructure that grows with you, not against you.

See a case study

You're going through a merger, acquisition, or integration

Combining two organisations means combining two ways of working, and that often causes friction. We help you integrate operations in a way that preserves what works, fixes what doesn't, and keeps the business moving.

See a case study

You want systemic change, not a sticking plaster

You've tried fixing individual problems but the same issues keep returning. Something more fundamental needs to change in how your organisation operates, collaborates, and executes. That's exactly what we're built for.

See a case study

Our Approach

Structured. Flexible. Built around you.

A proven methodology on every engagement that is rigorous enough to deliver consistent results, flexible enough to fit your business and its culture.

01

Diagnose

We get under the skin of your business. We observe, interview, map your processes and analyse your data. All based on reality. No assumptions.

02

Design

We build a clear picture of your issues and co-design practical solutions with your team. Nothing is imposed. Everything is built with smooth adoption in mind.

03

Implement

We stay involved through delivery. We coach your team to own the change and are hands-on where needed. We never hand over a deck and a plan and disappear.

04

Embed

Change only counts if it lasts. We make sure the new ways of working are embedded in your processes, your culture, and your people before we step back.

Case Studies

Results that speak for themselves

A sample of the work we've delivered for clients.

Strategic Programme Management

Co-led implementation of digital cheque scanning for a FTSE100 bank

Led the award-winning implementation of a new digital cheque scanning capability across all Branches and Cash & Coin Centres. Cheques can now be digitally processed instead of being couriered every day, removing a daily operational dependency and transforming the service.

£11.5m Annual benefits enabled
Award-winning More resilient service
Process Digitisation

Digitising 80% of customer paper forms across a major bank's branch network

Delivered a new eForms capability that digitised 80% of paper forms submitted by customers in Branches, significantly reducing manual handling, errors, and the time customers waited for outcomes.

8 days Customer journey reduction
94% → 99% Right First Time improvement
Creation of a Critical Service

Built and scaled a Digital Mail Service from scratch during Covid

Created a Digital Mail Service during the Covid pandemic, enabling colleagues to receive and send mail from anywhere while working from home. The service was built at pace and then evolved and insourced, delivering lasting operational savings.

£300k p.a. Saved through insourcing
Business-critical Customer contact maintained

Free Resources

Practical tools & thinking

Frameworks, guides, and articles drawn from real engagements — free to download and use in your business.

PDF Guide

The Process Health Check: A Self-Assessment for SMEs

A structured 20-question self-assessment to identify where your operational friction really lives, before you bring in outside help.

Download free
PDF Guide

Workload Planning: The Power of a WILO

A simple, practical tool that helps you and your team cut through noise and focus relentlessly on the work that matters most.

Download free
Template

Process Mapping Starter Template

A simple, editable template for documenting your core business processes. Designed for non-specialists without a methodology background.

Download free
Article

Coming Soon

We're working on articles drawn from real engagements. Check back soon.

Article

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We're working on articles drawn from real engagements. Check back soon.

Article

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We're working on articles drawn from real engagements. Check back soon.

About

More about NTwoSix

NTwoSix Consulting was founded by Rob McNair to do one thing well: help businesses operate as effectively as they can. With over two decades of experience, Rob combines hands-on change and operational expertise with the strategic perspective to know what really matters.

NTwoSix works as a trusted partner, not a distant adviser. Engagements are personalised, practically focused, and designed to leave the business stronger so that they are not dependent on a consultant in the future.

Honest assessment before any recommendations. We don't arrive with solutions and then go looking for problems that fit.

Practical over theoretical. We listen and observe. Every recommendation is designed to work in your world.

Change that outlasts the engagement. We build capability in your team, not reliance on us.

Rob McNair, Director of NTwoSix Consulting